PhoneScreen AI
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Notes on screening at the speed candidates move.

How automated phone screens work, where they fit in hourly hiring, and what we have learned running thousands of them.

A restaurant manager in an apron takes a phone call at a wooden prep counter, pen on a blank weekly shift grid, a purple mug beside her and cooks working in the kitchen behind
HiringQuestions Oct 8, 2026 · 6 min read

How to ask about availability in a phone screen (and why yes-or-no hides the answer)

How to ask candidates about availability: across 859 real answers, a yes-or-no schedule question got a one-word answer 81% of the time. Open questions surfaced a schedule condition about four times as often.

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A hiring manager on the phone marks a short printed checklist at a desk beside a window onto warehouse racking, with a shift schedule pinned to the corkboard behind her
HiringQuestions Oct 6, 2026 · 6 min read

Knockout questions: which screening questions actually screen people out

Knockout questions from real data: across 14,598 answered screening questions, 'are you willing' questions almost never screen anyone out, while 'do you currently hold' questions catch more than a third.

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A hiring manager at a store's back office compares several vendor one-pagers spread across the desk
Buyer's guideAI interviewing Oct 2, 2026 · 12 min read

Best AI Interviewers for Hourly Hiring (2026)

Compare 13 AI interviewers for hourly and high-volume hiring on phone interviews, speed, languages, published pricing, integrations and self-serve access.

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A warehouse worker in a safety vest takes a short phone screen at a break-room table, with lockers behind him and the warehouse floor through the window
HiringBasics Oct 1, 2026 · 5 min read

How long should a phone screen be? What 2,486 screens say

How long a phone screen should last, from real data: the median screen runs 4.4 minutes, each question adds about 40 seconds, and past three minutes a longer screen barely finds more strong candidates.

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Two hiring teammates calculate the cost of screening a stack of candidates
PricingHiring Sep 29, 2026 · 5 min read

What a phone screen actually costs per hire

How to work out the cost of phone screening candidates per hire, with real numbers from 2,478 AI phone screens: how long a screen really takes, how many you need per opening, and what the per-screen price leaves out.

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Three hiring teammates compare a table of résumés together
ResumesProduct Sep 27, 2026 · 4 min read

AI resume screening: what it is good at, and where it goes wrong

Ranking a stack of résumés against a role is a real use for a model, and a bad one for a keyword filter. What to automate, what to keep human, and the failure modes worth watching for.

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An HR coordinator checks a personnel file while a former manager speaks on the phone
ReferencesVerification Sep 27, 2026 · 4 min read

Employment verification vs reference check: what each one actually tells you

They get bundled together and they are not the same job. One confirms facts with an employer, the other collects judgment from a person. Here is what each one answers, who you contact, and why teams that skip one usually skip the wrong one.

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An HR coordinator confirms an employment timeline by phone
VerificationHiring Sep 27, 2026 · 4 min read

How to verify employment history, and how long each route takes

Four ways to confirm where someone actually worked: the employer's HR line, a verification portal, a paid service, and the candidate's own records. What each one costs you in days, and when each one is the right call.

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A former manager reflects on an old team photo during a reference call
ReferencesHiring Sep 27, 2026 · 4 min read

Reference check questions that actually tell you something

Most reference calls produce nothing because the questions invite nothing. Here are the questions that get real answers, the ones to drop, and how to handle a reference who will only confirm dates.

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A hiring manager reaches for the final reference-check folder as colleagues leave
ReferencesHiring Sep 27, 2026 · 4 min read

Why reference checks get rushed, and what it costs

Almost half of employers make non-management hires without a reference. Not because they doubt the value, but because the reference is the step with the least resistance when a week gets full. What that trade actually costs, and how to make it stop happening.

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Two luminous sound waves cross around a studio microphone and telephone
ProductEngineering Sep 24, 2026 · 5 min read

We moved PhoneScreen to OpenAI's GPT-Live-1. Here is what changed on the phone.

GPT-Live-1 is OpenAI's full-duplex voice model: it listens while it talks. We rebuilt our AI phone screener on it in September 2026. What full duplex fixes for a screening call, what it does not give you, and what we had to build ourselves.

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A candidate completes a phone screen while a hiring team reviews the result
BasicsProduct Sep 16, 2026 · 3 min read

What an AI phone screen actually does (and what it doesn't)

A plain explanation of the automated phone screen: who talks to whom, what gets recorded, what you get back, and the decisions that stay with you.

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A candidate starts a screening call at home when she is ready
HiringProduct Sep 12, 2026 · 2 min read

Why candidates should call you, not the other way around

Unknown numbers go to voicemail. Flipping the direction of the call fixes reach rates, removes scheduling, and puts the candidate in control of the moment.

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Three candidates answer the same set of interview questions in the same room
FairnessHiring Sep 8, 2026 · 3 min read

The case for asking every candidate the same questions

Structured screens are more predictive, easier to compare, and fairer. Here is why consistency is the core of PhoneScreen, and how to write questions that hold up.

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Two managers turn a printed job description into screening questions
Product Sep 4, 2026 · 2 min read

From job posting to screening questions in ten seconds

Paste any job posting and PhoneScreen drafts the role: title, location, requirements, and five screening questions you can edit before anyone calls.

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Two hiring managers review a candidate scorecard on a tablet
ProductBasics Aug 29, 2026 · 2 min read

How to read a PhoneScreen scorecard

What the score means, how each answer is rated, what the flags are for, and a five-minute routine for reviewing a day's screens without listening to a single call.

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A candidate comfortably completes a phone screen from a neighborhood cafe
ProductHiring Aug 25, 2026 · 2 min read

Screen in the candidate's language, read it in yours

Candidates pick from 34 languages before they call. The interview runs entirely in that language, and the recruiter reads an English transcript and scorecard.

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A restaurant candidate takes an immediate screening call before her shift
Hiring Aug 20, 2026 · 2 min read

The first hour after someone applies decides who you hire

In hourly hiring the best candidates are gone within a day. What happens in the first hour, and how to make sure the first conversation happens then.

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A hiring manager places one token beside each completed candidate folder
Pricing Aug 15, 2026 · 2 min read

Why we charge per completed screen and nothing else

No seats, no monthly minimum, no charge for missed calls or voicemail. What counts as a completed screen, and why the model matches how hiring actually happens.

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Candidate folders move between two connected desktop machines
IntegrationsProduct Aug 10, 2026 · 2 min read

Connecting PhoneScreen to your ATS: links, webhooks, and the API

Three ways to plug screening into the tools you already use, from a link in an auto-reply to a full API integration that creates roles and receives scorecards.

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A restaurant manager sorts call outcomes into voicemail, hang-up, and declined trays
ProductBasics Aug 5, 2026 · 2 min read

Voicemail, hang-ups, and 'not interested': what happens to the messy calls

Real phone calls are messy. Here is exactly how the interviewer handles voicemail, early hang-ups, candidates who decline, and dead lines, and what each one looks like in your dashboard.

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Topics: Hiring · Questions · Buyer's guide · AI interviewing · Basics · Pricing · Resumes · Product · References · Verification · Engineering · Fairness · Integrations · RSS

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