Phone screens in Somali, scorecards in English
Somali-speaking communities in Minnesota, Ohio and elsewhere are an important part of the warehouse, food processing, transportation and home care workforce. PhoneScreen interviews them in Somali (Soomaali) and gives you the result in English.
What changes, and what doesn't
For the candidate
The whole call is in Somali, from the greeting to the goodbye. They answer the way they would explain it to a coworker, which is the answer you actually want to hear. If they ask for English, it switches.
For your team
Nothing changes. The same questions, the same rubric, a score out of 100 for every answer, and an English transcript next to the Somali original. Nobody on your team needs to speak Somali.
Where teams use Somali screening
Common questions
How does a Somali phone screen work? +
The candidate chooses Somali on the apply form and calls the number. The interviewer greets them, asks your questions, follows up when an answer is thin and wraps up, all in Somali. A minute after they hang up, you get the scorecard and transcript in English, with the Somali original one click away.
Do I need to write the questions in Somali? +
No. Write them once in English. The interviewer asks them in Somali, keeping names, numbers and pay rates exact.
Does a Somali screen cost extra? +
No. It is $4 per completed screen in every language, and your first 10 are free.
Can a candidate who chose Somali switch to English? +
Yes. If they ask for English partway through, the interviewer switches and carries on with the next question.
Other languages: Spanish, Haitian Creole, Vietnamese, Chinese, Tagalog, Portuguese, Arabic, French, Korean · all 34