Phone screens in Haitian Creole, scorecards in English
Haitian Creole speakers are a large part of the home care and senior living workforce in Florida, New York and Massachusetts. Few screening tools offer it at all. PhoneScreen interviews them in Haitian Creole (Kreyòl ayisyen) and gives you the result in English.
What changes, and what doesn't
For the candidate
The whole call is in Haitian Creole, from the greeting to the goodbye. They answer the way they would explain it to a coworker, which is the answer you actually want to hear. If they ask for English, it switches.
For your team
Nothing changes. The same questions, the same rubric, a score out of 100 for every answer, and an English transcript next to the Haitian Creole original. Nobody on your team needs to speak Haitian Creole.
Where teams use Haitian Creole screening
Common questions
How does a Haitian Creole phone screen work? +
The candidate chooses Haitian Creole on the apply form and calls the number. The interviewer greets them, asks your questions, follows up when an answer is thin and wraps up, all in Haitian Creole. A minute after they hang up, you get the scorecard and transcript in English, with the Haitian Creole original one click away.
Do I need to write the questions in Haitian Creole? +
No. Write them once in English. The interviewer asks them in Haitian Creole, keeping names, numbers and pay rates exact.
Does a Haitian Creole screen cost extra? +
No. It is $4 per completed screen in every language, and your first 10 are free.
Can a candidate who chose Haitian Creole switch to English? +
Yes. If they ask for English partway through, the interviewer switches and carries on with the next question.
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